Privacy Policy
Effective Date: 19/12/2024
At Touchy Apparel, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Details: Name, email address, phone number, and delivery address.
1.2. Payment Information: Billing address and payment details (processed securely via third-party payment providers).
1.3. Technical Information: IP address, browser type, and device information for website functionality and analytics.
1.4. Order History: Details of purchases, returns, and preferences.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1. To process and fulfill your orders.
2.2. To provide customer support and respond to inquiries.
2.3. To improve our website, products, and services.
2.4. To send marketing emails, promotions, and updates (with your consent).
2.5. To comply with legal obligations and prevent fraud.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
3.1. Service Providers: Payment processors, shipping companies, and IT service providers who assist in running our business.
3.2. Legal Authorities: If required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and gather analytics about website usage. By using our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings.
5. Your Rights
You have the following rights under data protection laws:
5.1. Access: Request a copy of the personal data we hold about you.
5.2. Correction: Request corrections to inaccurate or incomplete data.
5.3. Deletion: Request that we delete your personal data (subject to legal requirements).
5.4. Withdrawal of Consent: Opt-out of marketing communications at any time.
5.5. Data Portability: Request a copy of your data in a machine-readable format.
To exercise your rights, please contact us using the details below.
6. Data Security
We implement robust security measures to protect your personal data. However, no online system is completely secure, and we cannot guarantee absolute data security.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.
9. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.